FAQ
FAQ
Explore commonly asked questions
Payment
Payments can be made securely through our website using major credit cards. We also accept bank transfers; details will be provided upon request.
The tour price is comprehensive, covering most expenses. However, any optional activities or personal expenses are not included.
COVENTURE has a refund policy outlined in our terms and conditions. Refunds are generally processed based on the timing of cancellations. Please refer to our policy for specific details.
Reservation
Reservations can be made through our website by selecting your desired tour and following the booking instructions. You can also contact our customer service for assistance.
While there isn't a strict minimum age requirement, certain tours may have age restrictions. Please check the tour details or contact us for specific information.
Changes to reservations, such as date modifications, are subject to availability and may incur additional fees. Contact our customer service for assistance.
Preparation
A detailed packing list will be provided upon booking. Generally, essentials include comfortable clothing, sturdy footwear, a hat, sunscreen, and any personal items you may need.
It's advisable to check with your healthcare provider for recommended vaccinations. Some may be required, depending on your home country and health conditions.
COVENTURE strongly recommends obtaining travel insurance that covers trip cancellations, medical emergencies, and other unforeseen circumstances. It's a wise precaution for a worry-free journey.
